I had a very similar situation. The product I received was no where near what was advertised and it was only resolved satisfactorily after speaking to a real person. The thing is; I would never ordered the product had I know it was coming from China. The advertisements don’t offer any indication that it originates from China. My suggestion to PayPal was to add another layer during checkout to warn the buyer that the seller is a China based vendor, that would give the buyer the opportunity to decide not to complete the purchase.
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