I opened an account with a made up name several years ago. Now Someone sent money to my phone number , and I just signed in with my email address and forgot I made that account . So I’m signed into my account but my name doesn’t math. I’ve sent them all of my real info (dl, Ssn , passport )and they keep telling me that it doesn’t match and I’d have to close the account . I’m fine with doing that but the account is restricted so it doesn’t let me . How can I close this account and get the fee dollars that was sent to me?
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