I find it poor that an incorrect payment cannot be retrieved. I sent $85 to the wrong recipient with the same name. Thanks goodness it wasn't a greater amount. There is a fundamental issue with this. You certainly cannot expect the wrong recipient, who is a complete stranger, to return the money. I've made several requests with no response. It's also poor business that Paypal doesn't provide a customer service phone number to try to resolve this. Anyone know how I can retrieve my money?
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