Scam! and PayPal don't care and still allow them to operate!
Standard response when you email the supplier
Dear customer,
Sorry, according to your email and name, we haven't found your order record. Please confirm whether you bought the product in our store, or if you have mistaken your email.
If there are no problems, Please provide the full name of the recipient or the email or order id of the recipient to facilitate our order inquiry
Hope to hear from you again
Have a nice day.
Best regards!
CS <removed>
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