Same here, they are basically telling me they can only control the money used in the transaction. At the end of the day I didn't receive what I ordered. Send me what I ordered or give me my money back. If they can tell me to send the item back they can easily tell the seller to send a return shipping label. I only used PayPal because I thought they protected us from scams like this. Lucky I used my bank card through PayPal so I am deputing threw them also. I haven't needed PayPal's customer service in a long time but not being able to speak to a person is a nightmare and so frustrating. I will think twice about future transactions.
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