Unreal, unreal, unreal!! I have tried so many times to get the account owner contact name changed and every time I send in the required documents verifying my identity, I get a message from a different rep each time asking more questions, telling me I did it wrong and they need more info, or it's a re-run of the previous reply in different words!! I'm so frustrated as I'm trying to set up the virtual terminal for our business. Can someone help as customer service is totally useless!!
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