Hey guys, I don't know why PayPal denied my cases, but it really makes me feel betrayed by their "Protection to Buyers" when using their app. Long story short, I purchased a digital good in which the seller tampered with the information and third-party platforms of it after weeks when purchased. I asked refund in which it escalated into a claim after 10 days, and no matter how much information and pictures I give to them, they still denied the case because I'm not eligible for their protection. In which the item is missing major parts (that the seller didn’t disclose). Should I continue to ask for a refund again or just let my money go to waste and never use PayPal again?
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