Can't upload a letter or advance the case because one of the items won't let you provide any information and says you have to call. At least for me.
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Same thing just happened to me, and they want me to provide all this information like proof of purchase from my suppliers (What suppliers? What the heck are you talking about?) and an explanation of my recent sales transactions (which the website admits is non-existent and won't let me enter any info, and tells me to call).
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