I've been using PayPal to receive payments from my website since 2009, mostly without issue. When PayPal does nothing to help, it's more than irritating, it's very poor service. I managed to contact PayPal via email, you should be able to as well by logging into your account and going to "help", not that they have actually helped in this case! PayPal needs to understand that there are a lot more payment methods than PayPal now, like Google Pay, Apple Pay and so on, not to mention using a merchant account with a bank (which is what I will be doing very soon). PayPal also doesn't seem to monitor the forum to see what its customers are complaining about otherwise they would have taken this issue on board by now. Good luck, I hope you get a resolution soon.
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