I ordered LED Adjustable Colorful Standing Light (Qty 3) from their website and did not get an invoice. The payment was made to "NEWTRON TRADE" via Paypal. I sent the seller an email asking them for an invoice and got a very generic "thank you for your email" response. It was only after that I started doing my research about this company and came upon their FB page and this link and realized that this was a huge scam. I had placed the order on September 22nd and raised a refund request with Paypal on September 24th. Since then Paypal has been moving the resolution date from October 5th to 7th, 10th, 15th, 21st, 26th, and the resolution date has been moved to November 6th. I do not understand why Paypal keeps moving the date over and over again. I tried getting on chat with Paypal today, and they sent me a message that the seller has provided a shipping number and to wait for another 20 days. It has been past 20 days since the chat and Paypal has still not resolved this issue. I choose Paypal as a payment partner in hopes that I would be able to keep my money safe. But they seem to choose the side of the seller. I am not the only person affected by this. This link shows how many people have been cheated by this company. This company operated out of China and ships cheap and low-quality products. They run ads through FB and draw customers through cheap prices. If we place the order and choose Paypal as the preferred payment method, Paypal makes customers wait for a month or two before getting back. I am extremely frustrated by the way Paypal is handling this issue.
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