Bought jigsaw puzzles from Shenzhen Lijuan Trading Co., Ltd in China (USD45), they sent wrong ones, I sent pics of incorrect items and advised I would mail them back as long as the seller paid the postage. Offered to discount (USD8) no offer of sending correct items. Put in a Paypal claim and Paypal advised that Seller was to communicate by 8th September. I was advised by Paypal that I would receive refund on 9th September if this did not happen. As of 26 September I had received nothing, and then suddenly received a message from Paypal saying the seller had contacted them and would refund 50% of the cost and I keep the puzzles. Which by the way were cheap and rubbish jigsaws. Apart from the fact this offer came over 2 weeks after the deadline, I said no, so now I have to return the puzzles to Shenzhen and when they receive the item I will then have the money refunded and can apply to Paypal for the postage I have to pay to send them. Paypal promised to refund my payment on the 9th September, I dont have it so they totally lied. Shenzhen Lijuan is a totally disreputible company and Paypal are allowing them to cheat and steal.
... View more