I just sold a painting and my website automatically charged for shipping and handling. The sale was made to a friend and I hand delivered it to him and refunded his shipping and handling charges. His payment is on hold and PayPal won't release it without verification of delivery by a shipping company. I haven't been able find an alternative. It would seem that I could request PayPal to check with the customer to confirm delivery, but such an option is no where to be seen. Options?
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