Hi!
Long story short. I ordered items from a store out in China, and they sent 4/5 items incorrectly. I asked if they could pay for return shipping in order to send the correct items and with the right sizing - they said no as the shipping from Canada costs too much.
My total purchase was for about $130usd total. They offered my about 5 times coupons for different amounts such as $11usd, $22usd to use on a future purchase. I told the I wasn't looking to buy MORE product from them, nor did I want a discount code.. PLUS these items do not fit me so what am I supposed to do with them.
I also asked for a full refund to myself as.. the product are from China. They definitely aren't worth what I paid for them anyways and they said no. After filing a claim with Paypal.. Paypal has decided that I should ship the items all back... shipping costs over $100 with all companies I've checked. How does this make any sense? Has anyone else had this issue? Paypal telling you to ship items back to a country where it costs an arm and a leg in order to get your refund? Can i get this decision changed?
Thank you
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