I ordered a gift for my husband back on June 6, 2020. Of course I later found out it was from China, so I knew right away I would never see it. I waited until Aug 7, 2020 for it to arrive, but it never did. I filed a dispute, the seller said it was shipped. The seller never sent me any shipping info. After a few weeks the seller sent PP the tracking number. When PP posted it to the dispute center I copied the tracking number and went to UPS tracking, The item was delivered to a completely different person, address and city, on the other side of the state, over 350 miles! I have been calling and sitting on hold for hours!! I finally got through to someone and I was told I have to call UPS and get an "Intranet form" from UPS with the tracking info and UPS logo. I have been fighting with UPS for an hour so far, they will not give me anything because all the info on the package is different name and address associated with the tracking number than what I gave them!!! My head is spinning right now!! I just want my money back and PP and the seller!! How can PP close my dispute and not refund my money when all of this info was not correct from the seller!!!!!!!!
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