When I looked last week at the Resolution Center it stated my claim should be settled by 28/09/2020, yesterday it stated 04/10/2020 and today it states 05/10/2020, why does it take so long and why does the date keep changing. The goods I purchased on Ebay were returned with tracking info on 08/09/2020 and the claim started on 11/09/2020. I have never known anything like it. If I buy something from a shop and take it back it's done immediately,even in these difficult times during a pandemic.
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