I'm having a similar issue. Made a purchase that quickly appeared to be a scam. Within a day the amount charged had increased. There was no order confirmation, the listing on the seller's website disappeared, and there was never a shipping confirmation. Any attempt to contact the seller bounced back. I filed a dispute as an "unauthorized transaction" which was quickly denied. My many attempts to follow up or contact PayPal (via phone, email or message) have been ignored. There appears to be no other way to follow up, escalate, or speak to anyone about the claim. I may sound paranoid, but it feels like I'm being blacklisted by PayPal. When I call PayPal Customer Service and identify myself/my account, I am inevitably disconnected. This happened no less than 6 times today, totaling almost two hours spent on hold. Sometimes I was immediately disconnected, sometimes I was on hold for a long time and disconnected as soon as an agent picked up. Usually there was a recorded message saying "PayPal can't help you with this issue over the phone right now," and then I'm disconnected.
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