My situation is the same. A Chinese company still trading on Ebay, sold me a petrol power washer. There was a oil leak from the pressure water pump. I contacted the company who is based in China but had their stock here in UK. They wanted to have video evidence of the leak, which I sent. Claimed they never received it. The Manual for the power washer had an Aldi email address and phone number. I phoned Aldi. They needed the original receipt, which I can't get. They explained that people bought from them and sold on to to others, in this case via ebay. Aldi gave me a phone number of a firm that repaired their machines in Austria. That company needed the original receipt also. Ebay could not help. PayPal could not but said to get in touch with my Bank. They took 2 months to tell me that they could not help because my original claim was over the time limit from the time of purchase. So I put this to the community but something must have gone wrong with the post as I have not had any answers yet.
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