I was sending money to my son via PayPal. He had changed the email address on his PayPal - and stupidly - I picked up someone with the same name when I searched via PayPal. Duly sent money and instantly realised was to a stranger not my son. Contacted PayPal by phone who told me to email recipient through PayPal and politely request a return of my money. This I did - only for the email address to bounce as not accepting emails. So back on to PayPal who said there was nothing they could do as it was Family and Friends payment - but they would contact recipient and ask them to return my money. Failing the return of my money I should contact police. it seems to me that if PayPal are able to contact the other party - and I was told it was an active PayPal account - they should be able to intervene more strongly - maybe freezing the other PayPal account whilst matter resolved or even contacting police on my behalf. Maybe I am expecting too much but do feel a bit lost at sea as to lack of options when I have made a mistake.
... View more