I have seen other people with this issue but it has not been resolved. I created a user and entered all of the required information, including a username, password, and the user's email address. I gave this user permissions to access the customer list, print shipping labels/pay for shipping, and manage offline purchases. I provided the user with the login information, but he cannot log in. Paypal will not recognize his login credentials. He has tried logging in with both the userid and his email address. I have tried as well, thinking maybe he wasn't entering the password correctly, but no matter what we do we cannot log him in. Please help.
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