Same here exactly, I too have been told pretty much ''They have shown proof of delivery, so that's that''. Although they went on to say that if I got a letter from Royal Mail - on their headed notepaper - to say that they accept the fact is wasn't delivered, perhaps they could do something further. They also said that if it was delivered to an address other than mine, Royal Mail could provide that address. NO, Royal Mail are not permitted, by law, to divulge another household's address to a customer. Nor, I shouldn't think, do they provide confirmation on headed notepaper. What they have given me is a reference number - to give to the seller (!) for them to claim for non delivery & thereby compensate me. PayPal also suggested that I could ''Make a report to the local authorities for a missing passage''. Maybe this is what happens in some countries, I don't know, but it's not even a thing in the UK. All absolute **bleep**, when they know exactly what's going on here.
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