Anybody else find it shady when PayPal refuses to have an actual conversation with you about a requested refund? I always thought my money was more secure by using PayPal and up until now I’ve never had a problem. But I ordered from a new company. Thought I’d be protected if they turned out to be a scam. Never got my product. Tracking number they gave me was bogus. Customer service didn’t respond to 4 different emails I sent asking where my product was. Finally filed a dispute with PP. Only for them to take 2 months to finally come to the decision of not refunding me becuase the company gave THEM a tracking number that showed my product being delivered. I didn’t have anybody from PayPal reach out to me about this. The only information From me was my original dispute. I recieved a few emails with new expected resolution dates. Starting back in mid August and finally now on 9/27 I finally got the email that they’ve denied it. I’m very torn because ive Always felt PayPal was the secure way to try new companies. But now I don’t think I trust them with my money.
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