They first offered me 10% refund, then 30%, 50%, 70% refund. I kept refusing and finally they have offered a full refund. Beware, they (keidson) will tell you to close any dispute you have open with PayPal otherwise "the refund will fail". This is NOT PayPal's advice. I have told them I will close the dispute if they pay me back before the escalation deadline.
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I was also taken in my the plouting.com website as advertised on Instagram. Purchased a "large firepit kit" as still shown on their website: https://www.plouting.com/products/bonfire and received this joke:
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