PayPal denied my claim when I logged an unauthorised transaction claim - there's a transaction on my account that I have no idea what the item is that I supposedly bought. I never made this purchase and I do not authorise it. It went to resolution centre twice and twice PayPal refused to remove this transaction. I now can't open any more claims on this transaction and it is absolutely shocking - so much for PayPal’s so called buyer protection. I had to contact my credit card and bank and ask for help. I will pursue this as it is a fraud and PayPal is authorising this. I believe this needs to be investigated further as this approach is not keeping a customer secure on PayPal. If this isn't resolved I believe my journey with PayPal is over. I don't have time for this crap. Anyone here with the same experience? Maybe PayPal is going downhill?
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