Start the process for a refund NOW. I started mine too early and the tracking number did work via the website they sent a link to, then the tracking number worked on the Australia Post site, yesterday my delivery arrived. It was a small posable wooden human figure, you know the kind they use for art. probably around $2 value at a local shop. I ordered the monkey lamp through a facebook link - NEVER AGAIN! And now because I had until the day before the item arrived to escalate the claim - I let it go because I could see "something" was on it's way. I paid about $25 AU to be duped. I really wanted that monkey lamp. Now I will never purchase anything through Facebook adds. ANYONE AWAITING AN ITEM FROM THEM SHOULD JUST GO AHEAD AND APPLY FOR A REFUND
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