They are claiming a chargeback occurred, which does not exist and are refusing to help when both myself my buyer and their Credit card company in question all KNOW they **bleep** up, they keep hanging up on us! I want to know how I can file a formal complaint. The credit card company has literally been on the phone with a Paypal customer service person and they HUNG up on them when they insisted on the reference number to close the dispute. They called ME saying i needed to call them back using reference number.....insert silence....no number provided and then hung up! I want a SENIOR person who has access to ALLLLL the details of the dispute in question to contact me.
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