I sent Kaitlyn (Kaitlyn <removed> money by mistake to her deactivated paypal account. She cannot access that account. I wanted to request a refund as the recipient confirmed that she does not have access to that paypal account.
I could not find a way to request a refund. It took me to resolution center. In in the resolution center, I explained the situation very clearly. Case number PP-I-11479347.
My case was closed without refunding money. Also, Kaitlyn cannot file any claim as she cannot access that account.
Please help.
Thanks.
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