Hi there, A hoverboard from this alleged Irish site was ordered on 21 September Monday after 4pm and when I saw AlienWhell on my Paypal and Marsboard email receipt I became suspicious. After a search I found all these terrible reports of unsafe and broken hoverboard delivered from China and reports of this site not legit or Irish and others never receiving one at all. I messaged Paypal yesterday 22 Sept to cancel ASAP as it was a fraudulent site not fit for purpose products delivered, actually unsafe reported repeatedly or never received or months of correspondence requesting refund. Paypal responded this am 23 Sept From reviewing your account, I can see your case was closed in merchants favor as they were able to provide tracking information to show that order was sent to you. We would recommend to check with your neighbors as this happened to me before or check with local postal service. I asked to cancel my transaction I don't want an update on tracking and I'm not pleased that it wasn't cancelled when requested.I got a tracking email with code this morning and nothing scanned at An post. Nothing delivered to this house! Please advise how best to resolve my issue for request for refund cancellation. I await your help from very concerned parent. Thanks
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