Hi. 23 of July 2019 I paid €319 to the IQ BV for a pair of pedals. The Transaction ID is 6BK75272WF060371M. I have tried to contact them asking for an update regarding the product. All this time they are lying about and providing cheap excuses. I ask for a refund and they answer that there are issues with the PayPal refund. Below is their response. " Hi there, We understand that there are issues with the PayPal refunds and that you probably did not receive yours. As of today, we have completed returning the money to those who processed a chargeback with PayPal. To make sure that you get your refund immediately, kindly reach out with PayPal so we can complete the chargeback request which will come from them. Thanks, Arthur Meeks Customer Care Specialist" So, my questions are the following. How do I get my money Back? How do I make a Chargeback Request? Best Regards George Strouzas
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