Try the card that you paid with if you have one... I’ve taken to using a credit card so that company can give me my money back... I use Apple Card, they put the dispute in, credit me the money but let me know it’s only temporary until it gets investigated... I had to on one other & the credit never got reversed, I’d imagine it’s because the company never responded, so I got my money that way 👍 best of luck everyone!
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I usually take a screen shot of a questionable order and make a note of what card I used so I can dispute it with them, or maybe try PayPal, they’re not going to give it to your themselves
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My order was July 6th, different store name on the FB ad tho, mine was icblue... last week I started a dispute with Apple Card about it and today I received 2 very small silicon skull shaped ice trays... I wish someone would put a stop to this on FB... now that I’m aware of it (2nd time a FB ad order has been a scam), the majority of their ads look like scams 🙄
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