Hi. I really hope someone can help me, get me advice how can be solved: On march 29th 2021 an amount was refund to me. On my Paypal summary it says that amount was refunded to my debit card. (The person who made refund confirmed that it appears as Completed refund). However, on this date, april 13th, I haven't receive any refund on my debit card. I called twice to my bank (in egypt) to ask about it and they told me they don't receive refunds from Paypal. 😐😐😐 And no refund can be made to my debit card. (I was shocked, so where I will get my money back?!) Therefore, I asked for Help with Paypal to know what solution will be made on case, and I got 3 different answers from different agents of Paypal in different time: 1st) No matter what can say the bank, money will be sent to my debit card within 14 days. Or instead, they will give me a number to locate the transaction with my bank. 🙄 2nd) The money won't be sent to my debit card but it will be sent back to the other person in 15 days max. 3rd) The refund will be made to the debit card but it depends on the bank of my card holder. 🤦🏻♂️ On a last chance, I tried to set my case on the Resolution Center of Paypal but there appears a text "Since you've received this payment, you will need to contact the sender directly to solve".... !???😵 I saw comment of someone saying it's rarely refund take 30 days long, but as I am afraid my case can be that long not having clear answer and still I don't have my money back. I am in urgent need to get back that money and my fear is more days can come and is nor solved yet, or even worse, it can be lost. PLEASE HELP
... View more