Thanks for the detailed tip! Only problem is the scam merchant didn't even include shipment tracking number in confirmation email and when I click on their site provided in confirmation email the link is broken and goes nowhere. When I google the site, nothing comes up. It's also an xyz site. Which is why it doesn't make sense that paypal denied my claim, stating that merchant sent them shipping number because merchant didn't even send me a shipping number and now I cant even reach them for what you suggested I need... Here's everything merchant sent me in confirmation emails with personal info crossed out
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I bought a dyson product through what I thought was a franchise and it was a scam with an .xyz website there's also a link to their fake website in my fake receipt http://www.heatenergysurvey.xyz/ -- it wont even open now. So I filed a case with Paypal because of course I didn't get the product as in it wasnt delivered and I didn't get a refund of course from the scam vendor. Paypal just denied my case after 2 months of nothing, saying they're denying my case because the vendor said they did deliver the product! The vendors website wont even work! What do I do? I want to get my 130.00 back for a product I did not receive. Appreciate any tips as I CANNOT get a hold of a human at paypal!
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