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DITTO!!!!! Ive just LOST a case that I started back in June 2020 for a Car Jump pack priced at $40usd but was sent a costume jewllery ring with £1 at best..... I havent been able to respond to the case as the system is down or theres an error when uploading text and picture details using the resolution centre system!!!! Have just been emailed saying case closed in the sellers favour (Chinese scammer) as they didnt receive any more info from me regarding the case!!!!! An absolute joke! I AM NOT letting this go.....fight the system .......
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Same boat!!!! bought a £40 item 2 months ago, got sent a cheap costume jewellery ring from China and its now my turn again to reply with details of item received with pictures but everytime I go to email the reply I get an error!!!! 48hrs left to respond and cant call, email, chat seems useless!!!! wheres the support!?
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