I am another victim of the faulty and irrisponsible corporate mafia - PayPal. I noticed fraudulent activity immediatly on my phone when I got a notification that I had just sent $1850 to an account in Australia. I immediatly contacted my bank and PayPal. My bank reversed the transactions, but PayPal had fronted the money on the $1850 and now says that I owe them $1850 dollars from this account not being paid by my bank. It very well may be that my TeamViewer or something similar was hacked and the perpetrator was able to make the transaction through my IP address. PayPal has not released a full list of IP addresses used on that day at that time, other than to say my IP address was had accessed my account 120+ times, so therefore it was a valid transaction. Digital theft where a person hijacks your account and covers their tracks is apparently not something that PayPal gives a **** about. I have gotten the runaround by their support team over 5 times. They say they will look into it and immediatly reject my claim again, and now im blocked from making a claim. They dont want to listen, investigate, or take sides with their loyal costomers. They just want to bully victims into financial hardship. If corporations are people, then PayPal is a greedy loanshark with an inside man. They need to change their polocies. They need to demand 2 factor authentication on all accounts. If I knew someone was trying to access my account, then it could have been stopped before the fraudulent activity.
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Paypal has been useless and ignoring my case and requests. They just told me pretty much ‘eff off’ and deal with it third party. I filled out ID theft to identitytheft.gov and have not heard back. It’s been a week! It’s really messed up, I’ve been using paypal for almost 15 years too. Never again. How the heck do you let someone withdraw my balance to negative!?! It doesn’t even make any sense. It’s not like it’s a debit card. They just care about their stockholders and greed.
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