I too had the same issues when I received a response back for my issue with product I received. PayPal did contact the seller Wunongyuan Supply Chain Management Co., Ltd and I was told I will need to return the product back within a certain time frame and when I received the address it was not in English. The post office was unable to assist me. I then contacted PayPal again regarding this issue. I needed an address for the return. Wunogyuan did reach out to me in email prior to me contacting PayPal and said I will end up paying more for shipping it back then what I purchased the product for. So I felt this company does false advertising and would not refund my money without me returning the product back but I do not feel it was fair for me having to pay the return shipping charges in order to receive my refund on a false advertising product. They should pay for the return shipping if I could get an address in English vs in Chinese.
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