I submitted a dispute when shipping for an item I ordered was taking FAR longer than expected. Some time later I got confirmation that the package was on it's way, and eventually delivered. My daughter was home and confirmed the package had arrived. I closed the case. Upon arriving home, I note the package is MUCH smaller than I expected. I'd ordered 5 "luxury camp chairs", and the package was about 12Hx10Wx6D. Unsure how these chairs that were supposed to mimic a hammock could fit in such a small package, I was skeptical. I opened the package to find what can only be described as mini fold out foot stools of varying color. They look like something that came from a swap meet or a garage sale put on by my 85 year old grandma. NOT what I ordered. I contacted paypal to re-open the case. Since I'd closed it they said I had to take it up with the seller. So I did. They asked for pictures and shipping label photos to prove I was telling the truth. I provided it. I then got a canned response back from the seller that said since I'd opened a dispute, I needed to deal with PayPay. So now I'm stuck. I can't get PayPal to help, and I can't get the seller to help. I'm out $100 and no one will help me. What can I do?
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