Your selling pattern appears unusual or has changed. Unusual sales activity includes: an increase in sales or a change in average selling price, business platform, or type of item being sold. Yes I have done the above. What is the solution to release my payments from hold. Also, I have updated my shipment track ID and it's been 5 days since the package has been delivered. Can you please suggest a helpful solution to release my payments?
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Hello, I am a seller on Etsy and as suggested by Etsy I generated a PayPal account in order to receive my payments for the products that i sell online. Most of my customers are from USA although recently (last month) I got an order from Australia and since then my money has been on Hold. Also all the payments that i have received has been on hold since then. I tried every solution and help that PayPal provides. Earlier i did not had to update shipment track ID on PayPal, but as suggested by PayPal I have done that as well. All the orders has been delivered to the customer. According to PayPal's claim they should release the hold 1 day after delivery but that has not happened yet. It's been 5 days since the customer has received their order by my payment still appears to be on hold. There is no direct way to contact customer care on PayPal. Their message help and community forum doesn't suggest anything apart from their solutions suggested in the help section. Please help as I won't be able to ship any orders furthers without receiving the payments from the previous ones.
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