I had the same Chinese experience and am absolutely dumbstruck that Paypal won't step up to do what their brand claims to do - protect the consumer. I used to buy confidently through Paypal because I believed they provided protection over untruthful vendors that might be trying to take advantage. This is clearly not the case. I have paid way too many PayPal fees to realize that this company won't even support the consumer when they are clearly getting scammed. Why would I pay return shipping on something that I did not purchase? If the vendor somehow made a shipping mistake, they would send postage for a return and send me what I paid for. If you need an example of how this works, look at Amazon. Paypal is raking in roughly 15 billion dollars a year to not protect consumers... brilliant, but dishonorable. I am glad that my discovery of Paypal's ineptitude only cost me 35$, but I have very little reason to use Paypal going forward.
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