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I know, ridiculous. I'm having to do mine by the Royal Mail website, which is easy enough but the downside is it prints the price of the postage on the label.
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In the last few days I've had this message come up intermittently. Unable to print the requested postage label at this time. The following error occurred. The dimensions entered are not supported for the package of your choice, please correct the dimensions to proceed. There are no options for dimensions except weight and parcel/letter option. Is this a known issue?
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