Hi, Bought a dog run claiming to be heavy duty which was the sole reason I bought it. Having erected it and put my dog in it once my dogs managed to chew and break 3 of the bars off and get out so I'm not impressed and feel like as the item was advertised as heavy-duty he should not have been able to do that the first time he goes in it or at all, so I've asked for a refund and they're saying that they only give a 30-day withdrawal period and that they can offer me £75 as a Goodwill gesture. This thing cost me £350, I don't see why I can't get a refund for it, I purchased it through PayPal, should I just raise a dispute with PayPal let them deal with it. Thanks
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