Hello, I've been waiting for about 3 weeks now for a case to be resolved and it just keeps saying we are reviewing the case and the estimated case resolution date just keeps being moved forward, its quite a simple case of a fraudulent seller not sending something and not producing any proof of sending it, its about a month overdue. It turns out the seller is well known for scamming clients Not impressed at all what do you need to do to actually get a refund?
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