I didn't realize so many people were having the same problem I have with Zestads Limited. I ordered 5 masks for my family at the onset of the COVID-19 Pandemic and suspected fraud when I did not receive a receipt, nor delivery date, nor tracking etc. When I finally did receive, I inquired about cancellation process and was told I could not cancel order as it had already shipped. When I checked the tracking provided, the item never moved for days on end...sat in Hayward, CA. I then received an email stating that if I wanted to cancel it would cost me $5. Ok, no problem cancel order. Well order was never cancelled and products were delivered on May 8th, 2020--I had already purchased masks for my family elsewhere and no longer needed these. I quickly returned unopened products via USPS with confirmed delivery tracking information, and still have not received credit and PayPal will not open the claim! Meanwhile I am out $174.85 for the masks and the return shipping fees. A total scam!!
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