I am having an issue with a recent purchase that was made. I purchased a video game console called a Nintendo Switch for $250 and received a plastic phone case instead. I realized it was fraudelent right after but Paypal wouldn't let me cancelt the transaction. I believe the seller has found a loophole with paypal in that after I made the purchase the item was never sent, I opened a dispute and had to indicate that the item never shipped. The item was then shipped and paypal received a tracking number for the shipment so the dispute was closed. The item that was shipped was not what was advertised and was a plastic phone case, with costs far less then the actual item, but paypal doesn't allow you to open a second dispute on an item, so I wasn't able to say that the item received was not what was advertised. I have been unable to open other disputes indicating this and my cases have been closed, I even tried reporting that the case was unauthorized and gave info in the message center. I have tried e-mailing spoof@paypal.com, tried leaving feedback on their reviews, so I am not sure what else I can do. Anyone have any suggestions.
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