I had a similar issue, purchased a canopy 12ftx12ftx12ft, but they sent a canopy 6ftx4ftx4ft. Attempted to get a refund and they refused to accept they had delivered wrong item, even with photographic evidence. I had to return the wrongly delivered product at my expense, before they would provide a full refund. DO NOT DEAL with this organisation, and shame on PayPal for allowing them to use PayPal given all the issues.
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