I too don't own a mobile. People don't for all sorts of reasons. I don't want to buy one just to please PP. There are ways around having to enter a mobile number on most sites. Even if I owned a mobile I wouldn't trust PP enough to give it them. After weeks of trying to find out how to get around this two step verification problem I have finally had an answer that appears to work. I am sure previously they told me to download the VIP app and then log into PP and go to "settings" and then into "security" and then into "two step set up" which did not work as it brought up a QR code and there is nowhere on the VIP app to put that or on PP. I sent dozens of screen shots to prove this and was repeatedly told to do the same thing! I even had an IT expert try to do it for me to no avail. Anyway, tonight they have sent me different instructions. I suggest copying and pasting into a word doc and following to the letter using the links. I think step 3 is the crucial step. You don't need to go into Settings, Security, Two step, you need to just click on that link after downloading VIP. I then logged off PP and back on again and just had to enter the six figure code that was currently shown on the VIP box. Note the code only stays there for 30 seconds. Hope this helps any other dinosaurs who don't want to be bullied into buying a mobile. Go to vip.symantec.com and click Download. Select 'Windows' or 'Mac' / iOS or Android and install the VIP Access app on your computer. 3.Go to www.paypal.com/cgi-bin/webscr?cmd=_setup-security-key and login to your PayPal account. Click Activate under 'Security Key'. Open the Symantec VIP Access app on your desktop and obtain the Credential ID and Security Code*. Enter the credential ID from the Symantec app into the 'Serial number' box in your PayPal account. Enter the security code from the app into the '6-digit code' top box in your PayPal account. Wait 30 seconds and enter the new security code from the app into the '6-digit code' lower box in your PayPal account. Click Activate. If successful, the next time you'll log in to your PayPal account, we'll ask you for the Symantec VIP Security Code after you'll enter your PayPal password. The Symantec VIP Access Security Code changes every 30 seconds (you can see a 30-second countdown timer next to the Security Code).
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