Just had exactly the same, wondered where my items where, filed a claim with PayPal for non receipt (after months) - and lo and behold the items turned up that very same day. They’re using a cross shipping firm who are: ECX UK Abbeygate House, Challenge Road, Ashford, Middlesex, TW151AX These lot basically forward on the packages via Royal Mail Tracked 48 (No signature) sticking that label on top of the FEIA (China Post) label. Thought the lamps I’d ordered didn’t look too bad, and weren’t suspiciously cheap at all... Ooops. Their response to PP so far has simply been a case of them providing the FEIA tracking number. Very light lamps at 200g as shown on the RM shipping label (think you’d struggle at 200g to be honest for a tiny wooden manikin ) Luckily have screenshots of the lamps in question from email that I’ve provided should PayPal be awkward. Scamming gits and I can’t believe how long PayPal have let this go on for to be honest! Surely they’ve noticed a ridiculous claim level?
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