replying to shaffer94: this is exactly what I was thinking, To me, it looks like they have just waited for a reason to fire their customer service team, but a few remained, making it the most difficult thing to get some help from them, the model of it is designed to get you frustrated (it's like saying: if I will help you, at least I will to make you really frustrated in the process) what is the combination of covid, with no customer service? I think this is their "response to covid"/our struggles), to me they're just screaming: please use other services, we are not here for you (and PayPal, please take out this line "looking forward to assisting you" I can't understand how they are so big, with that kind of customer service, and I'm not saying this out of hate, I'm really wondering, something doesn't make sense here. btw: Xoom it's the same as PayPal, you get a message "no one is available to take your call" it's like calling your friend(?) in the middle of the night.
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