Aug 26, 2020 15:42:34 PDT
Transaction ID: 62M245260X3106418 Hello Elizabeth <removed>, You sent a payment of $197.73 USD to Custom Information Technology CO. LTD (email removed)
on 8-27-20 Well, within 2 hours of placing this order I realized it was a scam group and started researching both the website Jcanninglid.com and the Chinese (obviously) company behind the scamming site: Custom Information Technology CO. LTD I called Paypal directly and disputed the charge, wanting a full refund immediately. a "case" was opened for me, to determine if "fraud" had occurred. Several hours later, Paypal had somehow already "reviewed my case" and decided (magically) that the charges were valid. The order was placed at 19:42 CST (7:40 PM) and was Order Order shopiJcl-1757 on the Jcanninglid.com website. Paypal wrote back approximately 3 hours later: Case update: PP-I-11121939 Sent: Wed 8/26/2020 11:15 PM An update about your case We've completed our review of your unauthorized activity case, and we’ve determined there was no unauthorized use. Based on our review, we found this transaction is consistent with your PayPal payment history. For more information about these cases, log in to your PayPal account and go to the Resolution Center. You may request a copy of the documents we used in determining the final outcome of the investigation. If you would like to request copies of the documents or have further questions, please email claim appeal department. (email removed) I wrote back: To Whom It May Concern at Paypal: I am a Certified Legal Nurse Consultant and will NOT HESITATE to get a lawyer involved (if necessary) and I will also be reporting this to the Federal Government, which has a division in place to go after scammers trying to take advantage of scarcity secondary to COVID 19. There were severe shortages in gardening supplies, seeds, etc. this past Spring as people made runs on toilet paper and gardening supplies online. Now, a new shortage is occurring which Fleet Farm reported to me is a “nationwide shortage in canning supplies” and lo and behold who shows up with a brand new web domain called Jcanninglid.com selling canning lids and other canning supplies in bulk to people desperate to be able to put up their fall garden harvests (food for their families) before all that food they have grown goes bad?? Custom Information Technology CO. Ltd. that’s who. Canning supplies have disappeared from most retail stores in Minnesota and we have spent HOURS calling around about this here. I will be happy to report this to the scamming division President Trump has put in place. This is a Chinese company scamming Americans through Paypal and President Trump will NOT support that…..and Paypal will be implicated. Mainly because it is obvious that Paypal has some interest in supporting the scammers…probably financial. Unfortunately, the scammers are obviously Chinese. Even worse for Paypal. I seriously suggest you not ONLY see that my money is left alone and my order cancelled but also that Paypal look directly into refunding everyone else who has been scammed previously. This is great fodder for a Class Action lawsuit. I will attempt to block the charge of $197.73 at my bank in the morning….I hope they will be able to block it. I doubt I will ever see merchandise from this scamming organization…many people are getting scammed online right now by fraudulent sellers of canning jars, lids, and so on and there are notices up all over the web about this. It was my mistake to place the order, and it is my right to cancel it. Luckily I found out within two hours of placing the order that this organization is nothing but a scam operation. I found out by Googling the name of the website and the name of the company that took my money thru Paypal. The web domain Jcanninglid.com was created 9 DAYS AGO. There is no further record of the website at this point because it is so NEW. As for Custom Information Technology CO. Ltd., they have NO RATING with the Better Business Bureau and there are post after post complaining about how this “company” has scammed American after American THRU PAYPAL..apparently WITH PAYPAL’s blessing??!! Now they are scamming me….and I am a disabled 62 year old grandma who walks with a walker, dependent on a wheelchair, and I just want to be able to put up the food I have worked all summer with my spouse to grow in our garden. Taking this kind of advantage of an older disabled senior citizen is not right and not going to stand!!! Now...that being said, you need to review my case again….and DO THE RIGHT THING. In future Paypal had better more seriously evaluate the “business people” applying for Paypal seller accounts. This company is so shady they don’t even offer payment thru major credit cards (VISA MASTERCARD Etc.) ONLY Paypal. Why? Because ONLY Paypal will protect them and assure that they they get the money out of the people they are scamming. I am, with this email, formally requesting a FULL APPEAL of your first decision, issued within hours of my initial request re: suspected FRAUD, and I hope you reconsider other Paypal users who have been scammed as well. In the meantime, I will be contacting the FTC, the Washington Commission for investigation into scammers taking advantage of the American people, and finding an attorney interested in investigating Paypal and Paypal policies and practices more closely. Sincerely, Elizabeth <removed>
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