So it is Covid lockdown and cycling is a permitted excercise I order cycle helmets for my wife and myself $39.95 pay with PayPal (because I trust their integrity and buyers protection) no helmets arrive - I raise a query with supplier - radio silence - I raise it with resolution centre hear nothing back then today I recieve email stating that the case is closed as the 'supplier' has proved they were delivered. well I for one would be interested in seeing this proported 'proof of delivery' as I certaily havent received them! Where do I go from here? Is there an appeals process? I have several items on order from chinese companies which are now in dispute as they have either not arrived or something entirely different has arrived instead. I am losing my faith in the ability of PayPal to protect me from 'rouge traders' I understand the Covid-19 issue may have delayed some deliveries and I have given additional time for thier arrival, but I have many many more items which have been shipped on time and correctly from China and other countries.
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