we had customers used our services in full - hire of hydrotherapy pool. they lied about number of people, violated Covid-restrictions, abused our staff. Inspite of thier behaviour we let them use the pool, full of expensive equipment. they came home and withdrew the payment. We submitted our evidence, with a SECOND of our submission Paypal "decided" in thier favour. obviously nobody looked at the information, as even in own admission of the "buyer" they used our pool. no appeal mechanism, no possibility to complain, no phone to call. We obviously no longer able to put our business transactions via Paypal. tomorrow we will have tens of low lives using our facility for free.
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