Hi, The same story repeated again and again, I have two payments on hold from buyers who have received their goods by tracked shipping services, the buyers have provided positive feedback to eBay and my credit card has been verified. And still the payments are on hold without explanation or any contact from PayPal. My eBay account is almost 20 years old with a 100% satisfaction record of almost 4,000 transactions and despite this PayPal closed my account in July 2020 without explanation and I had to start from scratch. There is no indication when the money will be released, it is appalling service..
Tim <removed>
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Well thanks, no useful information provided. PayPal have excelled themselves, two transactions completed, items delivered, positive eBay feedback received and payments still on hold. No logical indication of the reasons for holding onto MY money and no response from PayPal because it is impossible to contact them. Useless, useless, useless
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Odd that you assume that I was banned, unfortunately not. I merely woke up to find my account had been deleted and contacting anyone at PayPal was a non-starter, neither did the utterly useless on-line chat system provide any answers to my questions 'why has my account been deleted' and 'can PayPal retrieve the situation' Apart from providing a useless link, your assumption is wrong and you have no idea of the answer 'how long will I be treated as a new customer' ? PayPal will be replaced with BACS transfers for my future e-business as their 'help' department does not exist. Tim Hale
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After almost 2o years of PayPal membership, my membership was deleted. I tried to contact PayPal but no response and certainly no help. I had to start from scratch, almost two months later and almost every incoming payment spends a week 'on hold', this is really unhelpful for my once dynamic business and there is absolutely no recourse by contacting PayPal. Each sale is sent tracked, the number is immediately uploaded but still the release of funds takes a week. How long before I can be 'trusted' Tim
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